Showing posts with label Strong. Show all posts
Showing posts with label Strong. Show all posts

Monday 16 January 2012

Strong Growth for India's Hotel Industry

According to date compiled by STR Global, India's hotel industry showed overall year-to-date (YTD) November 2011 growth in performance data and supply pipeline.

YTD hotel performance results showed that all major regions, with the exception of Kerala and Maharashtra, reported continuous RevPAR growth.

Looking at the hotel pipeline, India's hotel inventory is expected to increase by more than 61,000 rooms in the next three years with over 30,000 rooms currently under construction based on STR Global's pipeline database.

Regional India

The central region of Madhya Pradesh reported the largest RevPAR growth (+19%), led by a 12.7% increase in occupancy YTD. The neighbouring regions of Uttar Pradesh and Rajasthan saw RevPAR increase by 10.8% and 3.3%, respectively, driven by increased average daily rate in Uttar Pradesh of 2.8% to INR5,527.43, whilst occupancy rates in Rajasthan increased by 6.8% to 40.8% during the same period.

In Kerala and Maharashtra, occupancy and ADR growth declined moderately YTD when compared to the same period last year. Demand in Kerala, following strong growth between 2009 and 2010 (16.3%), remained flat at 0.7% between 2010 and 2011. In Maharashtra, demand growth jumped by 10.6% YTD compared to a negative trend between 2009 and 2010.

Main Indian Cities

RevPAR grew across most Indian cities, with the exception of Chennai (-1.1%) and Delhi (-10.6%). Chennai's demand and supply increased almost in equal measures (6.0% and 5.4%, respectively) making it more difficult to hold average room rates. Delhi reported the highest supply growth (+13.0%) of the cities for the period. Likewise, Jaipur and Bangalore experienced stronger new supply growth compared to demand and saw their occupancy decrease YTD.

Leading the best performing markets in terms of RevPAR growth, Goa reported an 8.0% RevPAR increase, led by year-on-year demand growth of 4.1%. Second was Mumbai with the highest ADR of all Indian cities sampled at INR8,450.84. This financial capital also saw demand growth reaching 9.1%.

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Thursday 3 November 2011

Strong Demand for Self Service Systems @ Abu Dhabi Airport

Passengers at Abu Dhabi International Airport (AUH) have the highest demand for Self Service options of all six major airport hubs included in this year?s SITA/Air Transport World Passenger Self Service Survey, which also found high rates of smartphone adoption among premium travelers. It is the first time that AUH has featured in the survey.
The demand for Self Service is partly fuelled by smartphone adoption rates of 78% for frequent flyers (over ten trips per year) and 35% among business/first class travelers. The survey reveals a clear opportunity for airlines to increase the use of mobile check-in, which had only been used by 12% of survey respondents compared to 38% who had used online check-in.
In AUH, 33% of the passengers surveyed had a smartphone and a further 50% had ordinary mobile phones. The Blackberry was the most popular with 41% of smartphone holders having one, followed by 26% having an iPhone. Globally, 35% of respondents preferred the iPhone compared to 28% who used the Blackberry.
The rising influence of the smartphone globally is a key finding from the 6th annual SITA/Air Transport World Passenger Self Service Survey carried out with a representative sample of the 283.5 million passengers who pass through six of the world?s leading airport hubs: Abu Dhabi International Airport, Beijing International Airport; Frankfurt International Airport; Hartsfield-Jackson, Atlanta; Mumbai International; and Sao Paulo Guarulhos.
Interest in mobile applications is high at AUH where 30% of respondents would be willing to pay for information updates sent directly to their mobile phones. Interest is highest in flight-related information such as gate changes, flight delays, and boarding status, which 80% of survey respondents would use if available. This is followed by wait time at security, 50%; time to reach departure gate, 42%; information on airport parking, 35%; and location of closest lounge, 33%.
And 73% of AUH smartphone users would access a free Wi-Fi network compared to 66% globally. At AUH 15% would be willing to pay for Wi-Fi access compared to 10% globally.
AUH passenger interest in Self Service is underlined by the fact that it has the highest success rate in the survey when it comes to encouraging passengers to use remote bag-drop facilities, which was an option used by 13% of passengers with a bag to check-in compared with a rate of just 1% in the survey overall.
On the other hand, only 4% reported using a bag-drop counter compared to a global rate of 42%. A higher proportion of passengers had a bag to check-in than at any other airport in the survey, 81% compared to an overall survey rate of 67%.
The appetite for Self Service options is high at AUH. Self-bag tag (81%), Self Service bag drop (76%), and self-boarding (74%) were the three most popular Self Service options sought by AUH survey respondents, followed by tracking of bag location from a mobile device (67%), transfer kiosks (63%), and reporting missing bag from kiosks (63%).
Retail travel agencies are still more popular with AUH travelers than elsewhere with 44% of respondents using them for bookings compared to 17% overall but, interestingly, the overwhelming majority, a massive 99% of those who choose to book their flights online did so through an airline website compared to the global survey figure of 52%.
There is a clear opportunity here for airlines to target AUH passengers with improved non-air offers on their websites as actual usage rates for modifying reservations on-line and purchasing other services are 32% or lower.
Hani El Assaad, SITA Regional Vice-President, Middle East and North Africa, said, ?It is exciting to see Abu Dhabi International Airport feature in the Passenger Self Service Survey for the first time and to be able to provide the airport and airlines with this unprecedented insight into the behaviors and attitudes of their customers. The survey reveals many opportunities to provide services to passengers which will generate revenue, increase efficiency and improve passenger satisfaction.?

Friday 28 October 2011

Strong Q3 2011 for Eurostar

Eurostar delivered a solid performance in Q3 2011 with sales revenues up 7% (?197m in 2011 vs ?183m in 2010).

Year to date, total sales revenue figures have grown by 5% compared to the same period in 2010 (?617m in 2011 vs ?588m in 2010).

The total number of passengers travelling on Eurostar services between January and September 2011, rose by 1% compared to the same period last year (7.3m in 2011 vs 7.2m in 2010) and excluding the estimated impact of the ash cloud disruption in 2010, the underlying increase in passenger numbers for the year to date was 3%.

Nicolas Petrovic, Chief Executive, Eurostar, said, "We have delivered a solid performance during both the third quarter and the year as a whole although the tough trading environment across Europe demands a cautious watching brief. Since the beginning of the year we have seen growth in both our sales revenues and passenger numbers reinforcing our popularity with regular and new travellers alike."

In spite of an uncertain economic climate, Business Premier sales revenues grew 2% in Q3 2011 vs Q3 2010 and the number of leisure travellers for the year to date grew by 2%.

Eurostar enjoyed strong growth in international passenger numbers, up 21% for the year to date and 15% for the third quarter compared with same periods in 2010.

Despite the global economic backdrop, London and Europe continues to be a big draw for international travellers. With London 2012 now less than a year away, Eurostar anticipates increased interest in the UK as a destination as the world's focus turns to the Games next year.

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